Privacy, with
people in mind.
Your privacy is important to us. This policy explains how MeetSapp collects, uses, shares, and protects your information while you use our services.
Last updated: September 9, 2026📝 Information We Collect
Information You Provide: When you register with MeetSapp, we may collect your verified mobile number, full name, username, gender, date of birth, preferred languages, profile image, and optional bio or interests.
Professional Information: If you apply to become a verified listener or creator, we may collect professional information, spoken languages, voice introduction clips, payout details, and identity verification information required for KYC.
Automatically Collected: We may collect call session details, device and connection information, IP address, app version, push notification information, wallet and transaction records, and information submitted through customer support.
Recording & Monitoring: MeetSapp does not record or listen to the audio or video streams of your real-time conversations.
🎯 How We Use Your Information
We use your information to facilitate audio and video connections, manage your account and wallet, maintain coin balances, and process transactions.
We use your information to improve recommendations and call quality, provide customer support, send service notifications, and help prevent fraud, harassment, unauthorized access, and misuse of the platform.
🔗 How Information Is Shared
Data We Don't Sell: We do not sell, rent, or monetize your personal data to third parties. Your public profile information may be visible to other MeetSapp users, while your registered phone number, email, and wallet transaction history remain private.
Service Providers: We may share limited information with trusted service providers that support hosting, WebRTC infrastructure, notifications, SMS verification, payment processing, security, or other platform operations.
Legal Requirements: We may disclose information when required by applicable law or to protect users and public safety.
🔐 Data Security & Retention
Security Measures: We use reasonable technical and organizational safeguards designed to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Real-time communications use standard WebRTC security protocols.
Data Retention: We retain personal information while your account remains active and may retain certain call metadata, transaction, billing, and security records when required for legitimate business, safety, audit, or legal purposes. When you delete your account, personal information may be removed or anonymized subject to applicable retention requirements.
✋ Your Rights & Account Deletion
Update Your Information: You can update your profile information and call preferences through the MeetSapp app. You can also block users to prevent them from calling, messaging, or viewing your profile.
Delete Your Account: You may delete your MeetSapp account at any time through Menu > Settings > Delete Account, or contact us at support@meetsap.app.
Information Retention After Deletion: Some limited information may be retained when necessary for security, fraud prevention, auditing, or legal compliance.
👶 Children's Privacy
MeetSapp is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect, solicit, or maintain personal information from anyone under 18. If we learn that a minor has registered an account, we will take appropriate steps to remove the account and associated information.
📋 Changes to This Policy
We may update this Privacy Policy from time to time as MeetSapp evolves. Material changes may be communicated through the app or reflected by an updated effective date on this page.
📧 Contact Us & Grievance Redressal
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at:
support@meetsap.app
privacy@meetsap.app
Need help with privacy or your account?
Our support team can help with privacy questions, account issues, and data requests. Visit Support →